RakeshKumar

Profile

RakeshKumar / PNB CSP

Name: Rakesh Kumar

Rakesh Kumar, a proud Delhiite, embodies the spirit of entrepreneurship and community engagement. Growing up amidst the diverse and bustling streets of Delhi, Rakesh has cultivated a deep connection with the city's cultural richness and entrepreneurial spirit.


Phone No :

+91-7678276318

Email :

rakeshrajb308@gmail.com

Address :

B308 Block B, Madanpur Khadar Extn, Sarita Vihar

Education

"He is operating as an PNB CSP (Customer Service Point) Operator. The minimum qualification for an PNB CSP Operator is 12th grade, so it is certain that he has passed at least 12th grade in education. However, the maximum level of education achieved by him will be known only when he updates the information."

Skills

Communication:

Strong verbal and written communication skills, adept at conveying ideas and information effectively.

Leadership:

Demonstrated leadership qualities, capable of leading and collaborating within a team.

Problem-Solving:

Proven ability to analyze situations and implement effective solutions.

Customer Service:

Excellent customer service skills, ensuring satisfaction and positive interactions.

Teamwork:

Collaborative team player, contributing to a positive and productive work environment.

Experience

PNB CSP 

  • Oversaw day-to-day operations of the Punjab National Bank Customer Service Point, managing a wide range of banking services.
  • Successfully handled account opening procedures, addressing customer inquiries, and resolving issues in a timely and efficient manner.
  • Executed various financial transactions, including deposits, withdrawals, fund transfers, and loan inquiries, ensuring accuracy and compliance with banking standards.
  • Maintained meticulous records of transactions and customer interactions, promoting transparency and accountability.
  • Collaborated with PNB officials to stay updated on banking policies, procedures, and product offerings.
  • Conducted financial literacy workshops and community outreach programs to enhance awareness of banking services.

Customer Service 

  • Provided excellent customer service, addressing inquiries, and resolving issues related to banking products and services.
  • Assisted customers in opening new accounts, explaining account features, and ensuring a smooth onboarding process.
  • Conducted account maintenance tasks, including updating customer information and processing account closures.
  • Collaborated with the regional PNB branch to facilitate the seamless flow of information and resolve customer concerns.
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