PANKAJKUMAR

Name: Mr. Pankaj

Father's Name: Ramnath Sah

Address: 1/5035, Gali No. 2, Balbir Nagar, North East Delhi

Contact Number: 9625023486

Marital Status: Married

Date of Birth: 08/02/1997

DC 1684 27 FEET ROAD NEAR MANAV SEWA SCHOOL DABUA COLONY

Education Qualification for Mr. Pankaj Kumar:

High School (10th):
- Board: BSEB (Bihar School Examination Board), Patna
- Completion Year: [ 2014 ]
Intermediate (12th):
- Board: BSEB (Bihar School Examination Board), Patna
- Completion Year: [ 2016 ]
Graduation:
- University: Veer Kuwar Singh University, Arha
- Field of Study: Science
- Completion Year: [ 2020 ]

Skills for Mr. Pankaj Sharma

CSC (Common Service Centre) Skills:
- Proficient in providing various services through Common Service Centres.
- Knowledgeable in facilitating essential government and non-government services.
CSP (Customer Service Point) Skills:
- Expertise in managing State Bank of India Customer Service Points.
- Capable of offering a range of banking and financial services to the local community.
Advanced Computer Knowledge:
- In-depth understanding of computer systems and applications.
- Proficient in utilizing advanced computer software and tools.

Professional Experience for Mr.Pankaj Sharma

CSC (Common Service Centre) and CSP (Customer Service Point) Expert (Duration: 4 Years)

Current Position:

Presently serving as a seasoned professional with a demonstrated history of success in managing and operating Common Service Centres (CSC) and Customer Service Points (CSP).

Key Achievements:

CSC Management (2 Years):
- Successfully oversaw and managed CSC operations for two years.
- Provided a diverse range of government and non-government services to the local community.
- Maintained a high level of customer satisfaction through efficient service delivery.
CSP Operations (2 Years):
- Demonstrated exceptional skills in managing State Bank of India Customer Service Points (CSP) for the past two years.
- Facilitated basic banking transactions, money transfers, and other financial services.
- Ensured compliance with SBI policies and procedures, contributing to a trustworthy and reliable CSP.

Responsibilities:

Proficiently handled a variety of tasks, including Aadhar printing and enrollment, basic banking services, bus and flight ticket bookings, job and admission form assistance, lamination work, mini micro ATM services, mobile and DTH recharge, PAN card and passport applications, photostate work, plastic card and Aadhar card printing, resume creation, and more.