Occupation: Bank BC (Business Correspondent) Provider
Responsibilities:
CSP (Customer Service Point) Establishment: Mr. Ashish Kumar Giri's primary responsibility involves establishing Customer Service Points (CSPs) in the Delhi Area on behalf of various banks including SBI, PNB, BOB, UBI, and others. He identifies strategic locations and collaborates with local stakeholders to set up CSPs, ensuring accessibility to banking services in underserved communities.
Bank Mitra Development: As a Field Officer, Mr. Ashish Kumar Giri oversees the recruitment, training, and management of Bank Mitras (banking agents) within the designated area. He ensures that Bank Mitras are equipped with the necessary knowledge and tools to effectively deliver banking services to customers, fostering financial inclusion and accessibility.
CBS (Core Banking Solution) Implementation: Mr. Ashish Kumar Giri is tasked with implementing Core Banking Solutions (CBS) for partner banks. He works closely with bank officials and technical teams to integrate CBS into the operations of CSPs, enabling seamless transactions, account management, and other banking services.
Agent Network Expansion: With a focus on expanding the bank's agent network, Mr. Ashish Kumar Giri identifies potential individuals and entities interested in becoming Bank Mitras. He conducts outreach activities, provides information about the benefits of joining the network, and facilitates the onboarding process for new agents.
Training and Support: Mr. Ashish Kumar Giri conducts regular training sessions and provides ongoing support to CSP operators and Bank Mitras. He ensures that they are well-versed in banking procedures, customer service standards, and technology usage, empowering them to deliver efficient and reliable services to the community.
Compliance and Reporting: As part of his role, Mr. Ashish Kumar Giri ensures compliance with regulatory requirements and internal policies governing banking operations. He maintains accurate records, prepares reports on performance metrics, and communicates relevant information to stakeholders and partner banks.
Mr. Ashish Kumar Giri brings extensive experience in the banking and financial services sector to his role as a Bank BC Provider. With a strong commitment to promoting financial inclusion and empowering underserved communities, he plays a pivotal role in expanding the reach of banking services in the Delhi Area. Through his leadership and expertise, Mr. Ashish Kumar Giri contributes to the mission of Sanjivani Vikash Foundation to drive socio-economic development through accessible banking solutions.